Frequently Asked Questions (FAQs)

About Carefit

What is Carefit?

Carefit is an Indian wellness products company based in Karnal, Haryana, serving customers since 2008. We specialize in thermal massage beds, jade mats, tourmaline mats, PEMF mats, acupressure mats, heating mats, photon therapy devices, physiotherapy equipment, foot massagers, motorized pedal exercisers, and other wellness and fitness products.

Is Carefit an Indian company?

Yes. Carefit is an Indian company headquartered in Karnal, Haryana, serving customers across India and several international markets.

How long has Carefit been in business?

Carefit has been serving customers since 2008 and continues to provide wellness and therapy products across India and overseas.

Are Carefit products certified?

Yes. Carefit operates with:

• ISO 9001 Certification
• ISO 13485 Certification
• GMP Certification

Why Choose Carefit?

Why are Carefit products more affordable than many Korean brands?

Carefit follows a direct-to-customer business model. We do not operate through large dealer, distributor, franchise, or therapy center networks.

We also source products and components directly, reducing intermediary costs and unnecessary markups. By maintaining efficient operations and reasonable profit margins, we pass these savings directly to our customers.

Why choose Carefit over imported brands?

Carefit offers:

• Direct company support
• Spare parts availability
• Warranty assistance
• Installation guidance
• After-sales service within India
• Competitive pricing without dealer markups

Which is better, ****gem or Carefit?

Both brands offer wellness products based on thermal massage and far infrared heating technologies. The ideal choice depends on your budget, desired features, service expectations, and after-sales support requirements.

What is the difference between Carefit and Korean brands?

Carefit offers products based on similar categories of technologies including thermal massage, FIR heating, natural stone therapy, and acupressure. However, Carefit provides direct company support, competitive pricing, spare parts availability, and nationwide customer assistance.

Thermal Massage Beds & Korean Therapy Products

Which is the best thermal massage bed in India?

The best thermal massage bed depends on your budget, available space, desired features, and intended usage. Important considerations include:

• Far Infrared (FIR) heating
• Automatic massage rollers
• Spinal stretching functions
• Natural stone therapy
• Warranty coverage
• After-sales support

What is a Korean thermal massage bed?

A Korean thermal massage bed is a wellness device that combines thermal massage, far infrared heating, acupressure, natural stone therapy, and automatic massage roller technologies.

Which massage bed is best for home use?

The ideal massage bed depends on available space, family requirements, and budget. Foldable models are suitable for compact homes, while premium automatic beds offer advanced massage and stretching features.

Are thermal massage beds worth buying?

Many customers choose thermal massage beds because they combine multiple wellness technologies into a single product, including heating, massage, acupressure, stretching, and relaxation functions.

Can thermal massage beds be used daily?

Yes. Many users include thermal massage beds as part of their daily wellness routine. Usage should always follow product guidelines and personal comfort levels.

Do thermal massage beds consume a lot of electricity?

No. Most thermal massage beds consume electricity comparable to common household appliances. Actual consumption varies according to model, temperature setting, and usage duration.

How long do thermal massage beds last?

Product lifespan depends on build quality, maintenance, operating conditions, voltage stability, and frequency of use. With proper care, quality massage beds can provide many years of service.

Jade Mats, Tourmaline Mats & Stone Therapy

What is a Korean Jade Mat?

A Korean Jade Mat is a thermal wellness product that combines natural jade stones with heating technology. When heated, the stones help generate far infrared heat for a comfortable warming experience.

What is a Jade Heating Mat?

A Jade Heating Mat contains natural jade stones and heating elements designed to generate thermal warmth and far infrared heat.

What is a Tourmaline Mat?

A Tourmaline Mat uses natural tourmaline stones together with thermal heating technology and is available in various sizes and configurations.

What is a Germanium Stone Mat?

A Germanium Stone Mat incorporates natural germanium stones and heating technology. Like jade and tourmaline mats, it generates far infrared heat when warmed.

What is the difference between Jade and Tourmaline Mats?

Both products use natural stones and heating technology. The primary difference lies in the type of stones used and overall product design.

What is the difference between Jade and Germanium Mats?

Both use natural stones and thermal heating systems. The main difference is the type and arrangement of stones incorporated into the product.

What is the difference between Jade, Tourmaline, Germanium, Agate, and Amethyst stones?

These are natural stones commonly used in thermal wellness products. Different products utilize different stone combinations depending on design and intended functionality.

Which stone is most commonly used in Korean thermal therapy products?

Natural stones such as Jade, Tourmaline, Germanium, Agate, and Amethyst are widely used depending on the product model and manufacturer.

PEMF, FIR & Advanced Wellness Technologies

What is Far Infrared (FIR) Technology?

Far Infrared (FIR) is a form of thermal energy commonly utilized in wellness products through heated stones, carbon heating systems, and related technologies.

What is PEMF?

PEMF stands for Pulsed Electromagnetic Field technology. It utilizes pulsed magnetic fields and is incorporated into many advanced wellness products.

What is the difference between PEMF and FIR therapy?

FIR utilizes thermal heat energy generated through heating systems and natural stones, whereas PEMF utilizes pulsed electromagnetic fields. Some products combine both technologies.

What is a PEMF Tourmaline Mat?

A PEMF Tourmaline Mat combines heated tourmaline or germanium stones, far infrared heating, and PEMF technology in a single product.

How can I test PEMF?

Most PEMF products include a test ball. When placed within the PEMF field, the ball vibrates, indicating the presence of electromagnetic pulses.

What is a Photon Therapy Belt?

A Photon Therapy Belt is a wearable wellness device that combines thermal heating with photon light technology.

What is an Acupressure Mat?

An Acupressure Mat is designed with pressure points, stones, or rollers that provide gentle pressure while sitting or lying on the mat.

What is a Chakra Mat?

A Chakra Mat combines thermal heating with carefully arranged natural stones inspired by traditional chakra concepts & pemf.

What is a Jadato Mat?

A Jadato Mat combines Jade and Tourmaline stones within a single thermal mat.

What is the TENS socket on my controller?

Most of the Carefit controllers include a TENS output port that can be used with compatible electrode pads for low-frequency electrical stimulation. However, TENS Pads may be option accessory in some models, which may be purchased seperately if required.

Choosing the Right Carefit Product

Which Carefit product is best for home use?

The ideal product depends on your budget, available space, and intended use.

• Mini Mats – Portable and compact
• Sofa Mats – Suitable for beds and sofas
• Full Body Mats – Full-body thermal coverage
• Massage Beds – Advanced wellness systems

Which Carefit mat should I purchase?

Popular sizes include:

• Mini Mat: 50 × 100 cm
• Sofa Mat: 60 × 180 cm
• Full Body Mat: 80 × 190 cm

Our team can help recommend the most suitable option.

Which Carefit product is most popular?

Full-body jade mats, PEMF mats, and automatic thermal massage beds are among our most popular products.

How do I know which product is right for me?

We can recommend products based on:

• Budget
• Available space
• Intended usage
• Age group
• Desired features

Physiotherapy, Rehabilitation & Fitness Equipment

Motorized Mini Pedal Exerciser

What is a Motorized Mini Pedal Exerciser?

A compact rehabilitation and exercise device designed for hand and foot workouts using motor-assisted pedal movement.

Who can use a Motorized Mini Pedal Exerciser?

Suitable for:

• Senior citizens
• Stroke recovery patients
• Paralysis rehabilitation users
• Post-surgery recovery
• Limited mobility users
• Office workers

Can it be used for both hands and feet?

Yes. It can be used on the floor for leg exercises or on a table for arm exercises.

Can it be used while sitting?

Yes. It is specifically designed for seated exercise.

Does it have adjustable speed settings?

Yes. Users can customize exercise intensity through multiple speed levels.

Electromagnetic Pulse Wave Foot Massager

What is an Electromagnetic Pulse Wave Foot Massager?

A wellness device that uses pulse wave technology to provide stimulation through multiple massage programs and intensity levels.

How many massage modes are available?

Most Carefit models provide 25 massage modes and 99 intensity levels.

Can it be used daily?

Yes. Daily use is common, subject to personal comfort.

Who can benefit from a Foot Massager?

• Senior citizens
• Office workers
• Individuals with tired feet
• People who stand for long hours

TENS Body Pulse Physiotherapy Machine

What is a TENS Body Pulse Physiotherapy Massager?

A low-frequency physiotherapy device that uses electrical pulse technology through electrode pads.

What does TENS stand for?

TENS stands for Transcutaneous Electrical Nerve Stimulation.

Can it be used at home?

Yes. It is suitable for both home and professional environments.

How many users can use it simultaneously?

It can support multi users simultaneously depending on partial usages.

Are replacement electrode pads available?

Yes. Compatible replacement pads and accessories are generally available.

Are Carefit physiotherapy products suitable for clinics?

Yes. Many Carefit rehabilitation and physiotherapy products are used in wellness centers, physiotherapy clinics, rehabilitation setups, and home environments.

Product Usage & Safety

How long does a heating mat take to heat up?

Most heating mats require approximately 20–30 minutes to reach operating temperature.

What temperature setting should I use?

Most users find 45°C–55°C comfortable, although temperature preferences vary.

Can I use the product more than once daily?

Yes. Typical usage is 30–40 minutes per session, 1–3 times daily with a gap of 4–6 hours.

Can I use the product while sleeping?

No. Heating products should generally be used while awake and under supervision.

Can multiple family members use the same product?

Yes. Temperature and duration should be adjusted according to individual comfort.

Are Carefit products suitable for senior citizens?

Yes. Many products are commonly used by senior citizens. Users with medical conditions should consult their healthcare professional.

Can I use the product during pregnancy, fever, or certain medical conditions?

Individuals with pregnancy, fever, pacemakers, metal implants, recent surgeries, or medical conditions should consult their healthcare professional before use.

Ordering, Payments & Discounts

How can I place an order?

Orders can be placed through the official Carefit website or Amazon Carefit Store.

Do you provide EMI facilities?

Yes. EMI options may be available through selected banks, credit cards, Amazon, and payment partners.

Do you provide GST invoices?

Yes. GST invoices are available for eligible purchases.

Do you provide discount coupon codes?

Yes. Promotional coupon codes are periodically generated during festivals, special events, product launches, and marketing campaigns.

Installation, Warranty & Service

How can I contact Carefit?

Phone: 0184-4041414, 9138300701, 8950862967

Email: support@carefitindia.com

Do you provide installation and demonstrations?

Yes.

• Free video demonstrations are available.
• One complimentary engineer visit is available with most automatic massage bed models, subject to service availability.

What should I do if my product becomes faulty?

Carefit provides a Bring-In Warranty. Products may need to be sent to our service center in Karnal, Haryana, for inspection and repair as guided by our support team.

Are replacement parts available?

Yes. Controllers, adapters, TENS pads, covers, cables, and various accessories may be available depending on model compatibility.

International Shipping & Export

Do you ship internationally?

Yes. Carefit products can be shipped to many countries worldwide. Contact our support team for a customized quotation.

What voltage do your products operate on?

Most Carefit products operate on 220V / 50Hz AC power supply.

Which voltage converter is required for 110V countries?

A 110V to 220V converter is generally required. A 500VA converter is sufficient for most products, although requirements vary by model.

Business & Partnership Opportunities

Can I become a distributor or business partner of Carefit?

Carefit does not appoint any dealers or distributor but can help you establish your own brand. Business opportunities may be available depending on location, market potential, and business requirements. Interested individuals and organizations may contact our Head of the sales team on 8950000701 for further details.(*Only for bulk orders please)

Do you provide bulk purchase discounts?

Yes. Special pricing may be available for clinics, wellness centers, institutions, resellers, physiotherapy centers, and bulk purchasers.